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FAQs

FAQs

WHY ARE YOUR CLASSES HEATED?

The heat protects the muscles to allow for deeper stretching and increases the heart rate for a better cardiovascular workout.  Practicing yoga and pilates in a heated room improves circulation, heals injuries and is an amazing way to detox your body.  You will feel amazing after class.

I AM NERVOUS

We are a friendly bunch and we will welcome you with open arms.  There is no pressure to do everything in class, we will encourage you to rest when you need too and listen to your body.  We have yogis of all ages, shapes and sizes.

WHICH CLASS SHOULD I START WITH?

All classes are beginner friendly, our teachers will guide you through step by step. If you are completely new to Pilates Reformer we recommend taking the Power Reformer class prior to the Cardio Reformer class. Make the most of your 30 Day Introductory Offer by trying all the classes on offer.

WHAT MEMBERSHIP IS THE BEST VALUE?

Start off with the 30 Days of Unlimited Reformer + Mat Classes for $99 Introductory Offer or the 30 Days of Unlimited Mat Classes for $49 Introductory the are both amazing value.

Our best value membership is the weekly auto pay. Sign up during your first 30 days for only $45 per week for unlimited Reformer + Mat Classes or $25 per week for unlimited Mat Classes.

DO I NEED TO BOOK INTO CLASS?

Bookings are recommended for Pilates Reformer classes due to limited spaces.  You do not have to book for mat classes but can do so if you prefer.

Bookings are made using the online booking system available on our website or mobile application. You may attend without booking but attendance is subject to availability.

IS THERE A CLASS BOOKING CANCELLATION POLICY?

Yes. If you have booked to attend a reformer class and wish to cancel your attendance, you must process a cancellation through the online booking system up to 9 hours prior to the scheduled commencement time for the class. We will not accept cancellations by phone, e-mail or any other method other than by using the online booking system.

Clients on an unlimited membership that book in and either do not cancel 9 hours prior to class or do not show up will be charged a $20 fee and clients on a 10 class pass membership will have a class deducted.  Payment will be automatically processed via our online system.  By booking online you are agreeing to our policy.  We are unable to make any exceptions to this in the efforts of being fair and consistent to all.

DO YOU DO REHABILITATION PILATES?

The scope of Pilates is huge. We focus on those who are in general good health and would like to improve their fitness, strength and stability. To that end, our group reformer and mat Pilates classes are not suitable for those with an injury.

ARE YOUR PILATES CLASSES CLASSICAL OR CONTEMPORARY?

We love classical pilates, however we also value the contribution of contemporary biomechanics to the field and modify many of the traditional exercises and play with new ones. We love to include music. We love to get your heart pumping and muscles shaking.

CAN I SUSPEND MY MEMBERSHIP?

Absolutely, 12 Month Memberships and Weekly Auto Pays can be suspended for 6 weeks per year (minimum one week).  Just email us at info@upstateyoga.com.au

CAN I TAKE CLASS WHEN I AM PREGNANT?

Bikram Yoga: yes during second and third trimester if you have a regular practice.  Modifications are required, please contact us for more information

Reformer Pilates, Core+ Hot Pilates, Power Pilates and Sculpt Yoga: not recommended

Yin Yoga and Hot Power Flow: yes with modifications please chat to your teacher before class

ARE PHONES ALLOWED IN CLASS?

We love our phone as much as the next person but we can not have them in class.  Your class is an opportunity to disconnect from outside distractions and practice mindfulness.   Phones are not allowed in any classes.

DO MEN COME TO YOUR CLASSES?

They sure do!  We have lots of males take our yoga and pilates classes. Don’t worry you won’t feel out of place.

DO YOU HAVE AN AGE LIMIT?

You must be a minimum of 16 years old to attend pilates reformer classes.  For yoga and pilates mat classes the minimum age is 12 years old  and if your under 16 you will need to come along with a parent or guardian.

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